Shipping Policy
Welcome to Cormier Store! We are committed to providing you with a seamless shopping experience and ensuring your orders reach you promptly. Please review our detailed shipping policy below to understand our shipping practices.
1. Shipping Destinations
We currently offer shipping within the United States, including Alaska and Hawaii. Unfortunately, we do not ship to international destinations at this time.
2. Shipping Methods and Rates
- Shipping Methods: We offer several shipping options to accommodate your needs, including:
- Standard Shipping: Economical option with delivery typically within 5-7 business days.
- Expedited Shipping: Faster delivery, usually within 1-3 business days.
- Overnight Shipping: Next-day delivery for urgent orders.
- Shipping Rates: Shipping costs are calculated based on:
- Delivery Method: Rates vary depending on the shipping method chosen.
- Package Weight and Dimensions: Heavier or larger packages may incur higher shipping costs.
- Destination: Shipping rates are influenced by the distance between our warehouse and your delivery address.
Shipping costs will be clearly displayed at checkout before you complete your purchase.
3. Order Processing Time
- Order Fulfillment: Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
- Order Changes: If you need to modify or cancel your order, please contact us as soon as possible. Changes can only be made before the order has been processed.
4. Delivery Timeframes
- Standard Shipping: Delivery is typically within 5-7 business days from the shipping date.
- Expedited Shipping: Delivery usually occurs within 1-3 business days from the shipping date.
- Overnight Shipping: Delivery will occur the next business day if the order is placed before the cutoff time.
Please note that these delivery times are estimates and actual delivery may vary based on factors such as weather conditions, carrier delays, and high order volumes.
5. Shipping Carrier
We partner with several reputable carriers to deliver your orders efficiently, including:
- UPS
- FedEx
- USPS
Carrier selection may vary based on the shipping method and destination.
6. Tracking Your Order
- Tracking Information: After your order has shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment online.
- Tracking Issues: If you experience issues with tracking or if your tracking information is not updating, please contact our customer service team for assistance.
7. Shipping Issues
- Lost or Damaged Shipments: If your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and assist with a replacement or refund.
- Incorrect Addresses: Ensure that the shipping address provided is correct. We are not responsible for orders delivered to incorrect addresses due to customer error. If an address mistake is discovered before shipment, contact us promptly to correct it.
8. Shipping Costs on Returns
- Return Shipping: If you need to return an item, the cost of return shipping is generally the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item or defect). In such cases, we may provide a return shipping label, and the cost will be deducted from your refund if we provide it.
9. Shipping Restrictions
- Shipping to P.O. Boxes: We can ship to P.O. Boxes using USPS. However, for other carriers and shipping methods, we may require a physical address.
- Shipping to APO/FPO Addresses: We offer shipping to APO/FPO addresses using USPS. Delivery times may vary.
10. Order Tracking and Delivery Updates
- Order Status: You can check the status of your order and track its progress using the tracking number provided.
- Delivery Notifications: We may send notifications via email or SMS to update you on your order’s shipping and delivery status.
11. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.
12. Contact Us
If you have any questions or concerns regarding our Shipping Policy, or if you need assistance with your order, please contact us:
- Email: [email protected]
- Phone Number: +1 325-244-1872
- Address: 37 MARYLAND AVE APT 307, ROCKVILLE, MD 20850, USA
- Working Hours: 8 AM – 6 PM (CST) | Monday to Friday
Thank you for shopping with Cormier Store. We appreciate your business and strive to ensure that your shopping experience is as smooth and satisfying as possible.